Welcome every customer
Answer questions and qualify enquiries.
Voice & chat agents that take action
Answer the call. Get things
done.
AI agents that answer calls, resolve requests, and take action — using your knowledge and tools.
Voice WhatsApp Web chat
Live voice demo
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Choose assistant
Allow your microphone when prompted, then say hello.
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Call preferencesOptional
Same customers.
Happier conversations.
How it works
From your knowledge to a working agent.
- 01
01Connect knowledge
Add approved documents
- 02
02Define behaviour
Set instructions and handoffs
- 03
03Choose channels
Voice, WhatsApp and web
- 04
04Connect actions
Give tools clear permissions
Your AI works with
your real information
Your information.
In every conversation.
Ground answers in your approved documents, then connect the tools that get work done.
See how it worksKnowledge sources
Add documents
Product guide
PDF · Approved
Service FAQs
PDF · Approved
Example conversation
Can I book a service?
Yes. What day works for you?
Booking tool connected
Built around real requests
Real requests.
Useful outcomes.
From retailers and service providers to farms and community organisations, SigsenAI helps you handle everyday conversations.
Conversations that create progress
From conversation
to something done.
Connect knowledge, tools and handoffs so each conversation has a useful next step.
Understand
Identify what the caller or customer needs.
Find answers
Get trusted information from your sources.
Take action
Book, create, update or hand off.
Get started
Start small. Build around your business.
Use a template to get going, or choose a plan that fits your needs.
Template preview
Inbound receptionist
Greet callers, answer business questions and take accurate messages.
Explore this templateTemplate preview
Customer support
Resolve customer questions using approved information and connected support tools.
Explore this templateTemplate preview
Reviewed knowledge adviser
Answer subject-specific questions using reviewed uploaded documents. Configure Validated documents only in Knowledge.
Explore this templateTemplate preview
WhatsApp chat and voice
Conversational support for WhatsApp text, voice notes and incoming calls.
Explore this template
Common questions
A few things you might be wondering.
Read the guidesWhat can a Sigsen agent do?
An agent can answer questions, collect details and use the tools you configure to complete a task. Connect your own services to look up a record, create a support ticket or book an appointment. Each action depends on the integration and permissions you set up.
Can answers come only from my approved documents?
Yes. Upload and review your documents, then choose Validated documents only in the assistant's Knowledge settings. Evidence checks help the agent clarify or decline questions when those documents do not support an answer.
Where can I deploy an agent?
Use browser voice, connected phone numbers or WhatsApp text, voice notes and incoming calls. Each channel needs its own configuration and any required provider approval before it can receive conversations.
Do I use my own provider API keys?
Tenants configure their own provider credentials. You choose the available speech, language and voice models for your agent. Provider usage and phone or messaging charges are separate from the workspace plan.